TXU Login

Video demonstration and instructions on how to use the TXU Login:

 

The steps to follow to login:

  1. First and foremost, you have to copy and paste the TXU Login page URL: https://www.txu.com/login.aspx?WT.z_homepage=Header_SignIn onto the address bar of your web browser. Simply highlight the link provided, right click and with the drop down list that appears click Copy. When pasting, right click the empty text field of the address bar of your web browser and with the drop down list that appears click Paste.
  2. Once directed to the page, you will find a login section of the site on the right side of the page where you will have to input the necessary information needed such as Username and Password to access your account. Start by inputting your registered Username onto the first text field. Make sure you are inputting correctly your Username to avoid any errors while trying to login and in the process delaying you from accessing your account.
  3. After inputting your Username, move on to the next text field and enter your Password onto it. Make sure you are inputting your correct Password to avoid any errors while trying to login.
  4. Next, after completing the necessary text fields you may click the Remember Me checkbox so that the next time you try to access your account you won't have to go to the trouble of inputting again your Username and simply input your Password.
  5. Lastly, click the Sign In button to access your account.

 

Ecnountered a roadblock while accessing your account? Reset your login credentials:

  1. On the same page of TXU: https://www.txu.com/login.aspx?WT.z_homepage=Header_SignIn find the Forgot Username/Password and click it if you are having troubles logging in.
  2. If you are having problems with your Username, click the Forgot Username link. Once clicked, you will be directed to their reset page where you will be asked to input your email address onto its text field.
  3. After inputting your email address on the text field, click Send My Username. TXU will then send an email containing your login information that will help you recover your login credentials.
  4. If you are having problems with your Password, click the Forgot Password link as stated in Step one. Once clicked, you will be directed to their reset page where you will be asked to input your Username. Click Continue after.
  5. Then, you will be asked a security question where you will have to answer and input it onto the text field provided. Click Continue after. On the third step, you can now reset your password.
  6. Follow the onscreen instructions carefully so that you will not encounter any problems while resetting your login information.

Exhausted all efforts but you still cannot access your account? Contact TXU:

>Make a call!

Local: 1-972-791-2888

Outside DFW: 1-800-818-6132

>Send an email!

Contact TXU by email through this link: https://www.txu.com/contact/email-form.aspx Fill out the necessary information.

>Write a letter!

TXU Energy Executive Feedback, PO Box 650764, Dallas, TX 75262-0764

 

Bookmark this page and visit it often for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding TXU Login process.